Effective Date: 16 April 2025
Website: www.OasisOutreach.Marketing
Business Name: Oasis Outreach
Contact: [email protected]
Business Address: Virginia Cottages, Chessington, Surrey, UK
1. Introduction
Welcome to OasisOutreach.Marketing, operated by Oasis Outreach (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website and services, including social media management, digital marketing, and virtual assistance.
By using our website or services, you agree to these Terms. If you do not agree, please do not use the site or services.
2. Eligibility
To use this website and our services, you must:
- Be at least 18 years old
- Have the legal capacity to enter into a binding contract
- Use our site and services only for lawful purposes
3. Services Provided
We offer the following services:
- Social media strategy and management
- Digital marketing and branding solutions
- Virtual assistance and business support
Services may be tailored to client needs via written agreement. All service proposals or packages are subject to acceptance and confirmation by Oasis Outreach.
4. Booking and Payment Terms
- All services must be booked in advance via email or our online booking system.
- A deposit or full payment may be required before work begins, depending on the scope of service.
- Payment terms will be specified in your proposal or invoice (typically 7–14 days).
- Late payments may incur a fee and/or result in paused services.
Accepted payment methods include bank transfer, Stripe, or other secure processors.
5. Cancellation and Refund Policy
You may cancel or reschedule services with at least 48 hours’ notice.
Refunds will only be offered in the following cases:
- If we are unable to deliver the agreed service due to our own fault
- If you cancel within the agreed cooling-off period (if applicable)
Custom services and digital products are generally non-refundable once work has commenced unless otherwise stated in your service agreement.
6. Client Responsibilities
Clients agree to:
- Provide clear instructions and required materials in a timely manner
- Maintain open and timely communication
- Respect intellectual property rights and confidentiality obligations
- Use the services lawfully and not for any unethical, harmful, or illegal purposes
We reserve the right to terminate services if these responsibilities are not upheld.
7. Intellectual Property
All original content created by Oasis Outreach (including graphics, copy, strategies, or designs) remains our intellectual property unless otherwise agreed.
You are granted a non-exclusive, non-transferable license to use deliverables for your own business purposes. You may not replicate, resell, or distribute our work without prior written consent.
All content on this site (including logos, text, images, and branding) is protected by copyright and must not be copied or reproduced without permission.
8. Confidentiality
We will treat all client information as confidential and will not share it with third parties unless:
- Required by law
- With your explicit consent
- As necessary to provide services (e.g. with secure subcontractors)
You agree to also keep our proposals, materials, and working processes confidential unless otherwise agreed.
9. Website Use and Content
You may browse our website for personal, non-commercial use. You must not:
- Use our content without permission
- Attempt to access areas not intended for you
- Interfere with the website’s operation or security
We do our best to ensure our site is accurate and secure, but we are not liable for any disruptions, errors, or loss arising from its use.
10. Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the content or privacy practices of these sites and encourage you to read their terms before engaging.
11. Disclaimer and Limitation of Liability
All services and content are provided “as is” and “as available” without warranties of any kind. While we strive to deliver results, we do not guarantee specific business outcomes.
To the maximum extent permitted by law, Oasis Outreach is not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunity
- Any technical errors, delays, or disruptions outside our control
Our total liability shall not exceed the amount paid for the specific service in question.
12. Indemnity
You agree to indemnify, defend, and hold harmless Oasis Outreach from any claim, liability, damage, or loss arising from:
- Your breach of these Terms
- Any misuse of our website or services
- Any violation of third-party rights
13. Force Majeure
We shall not be held liable for failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, government restrictions, internet outages, or strikes.
14. Amendments
We reserve the right to update or change these Terms at any time. Changes will be posted here with an updated effective date. Continued use of our services or site after changes constitutes acceptance.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
If you have any questions or concerns about these Terms or our services, please contact us:
📧 Email: [email protected]
📍 Address: Virginia Cottages, Chessington, Surrey, UK