Effective Date: 16 April 2025
Oasis Outreach
Website: www.OasisOutreach.Marketing
Contact: [email protected]
Address: Virginia Cottages, Chessington, Surrey, United Kingdom
1. Introduction
This Privacy Policy explains how Oasis Outreach collects, uses, stores, and shares your personal data when you visit our website or engage with our social media, digital marketing, or virtual assistance services.
We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. By using our website, you consent to the practices described in this policy.
2. Who We Are
For purposes of data protection legislation, Oasis Outreach is the Data Controller responsible for your personal data. This means we determine the purpose and manner in which your data is processed.
3. What Data We Collect
We may collect and process the following personal data:
a. Personal Identification Information
- Full name
- Email address
- Phone number
- Business name
- Job title
b. Technical and Usage Data
- IP address
- Browser type and version
- Device information
- Time zone and location
- Website usage data (via analytics tools)
- Cookies and tracking technologies (see Cookie Policy)
c. Transactional Data
- Invoices and payment history (Note: All payments are processed via secure third-party services. We do not store card details.)
d. Marketing and Communications Data
- Preferences for receiving marketing
- Survey responses and feedback
4. How We Collect Your Data
We collect your data in the following ways:
- Direct interactions: via contact forms, emails, calls, or bookings
- Automated technologies: cookies, analytics, server logs
- Third parties: such as social platforms or payment providers (with consent)
5. How We Use Your Data
We process your data lawfully and transparently, for the following purposes:
- To provide and deliver our services
- To respond to enquiries and manage communication
- To process transactions and issue invoices
- To personalize and improve our offerings
- To send newsletters or promotional material (with your consent)
- To comply with legal or regulatory obligations
Legal bases for processing include:
- Consent (marketing subscriptions)
- Contractual necessity (service delivery)
- Legitimate interests (business improvement, website security)
- Legal obligation
6. Data Storage and Retention
We store personal data securely using encrypted digital storage. We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law.
Standard retention periods:
- Service-related data: up to 6 years
- Marketing preferences: until consent is withdrawn
- Website analytics: anonymized and aggregated where possible
7. Sharing Your Data
We do not sell or rent your data. We may share personal data with trusted third parties only when necessary, including:
- Service providers (e.g., CRM, email marketing tools, analytics)
- Professional advisors (e.g., legal, tax, accounting)
- IT and hosting providers
- Payment processors
- Law enforcement or regulatory bodies (when legally required)
All third parties are required to respect your privacy and only process your data for the intended purpose.
8. International Transfers
Some of our partners or service providers may be located outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs) approved by the UK ICO
- Transfers only to countries deemed to have adequate data protection by the UK government
9. Data Security
We are committed to keeping your data safe. Security measures include:
- SSL encryption on our website
- Firewalls and secure servers
- Access control and authentication protocols
- Regular data backups and system updates
- Secure third-party services for data hosting and payment processing
While we take all reasonable steps to protect your data, no system is 100% secure. If a data breach occurs, we will notify the ICO and affected individuals where legally required.
10. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to access – Request a copy of your data
- Right to rectification – Correct any inaccurate or incomplete data
- Right to erasure – Ask us to delete your personal data
- Right to restrict processing – Limit how your data is used
- Right to data portability – Receive your data in a portable format
- Right to object – Object to data processing (e.g., marketing)
- Right to withdraw consent – At any time, where consent was previously given
- Right to lodge a complaint – With the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, contact us at:
📧 [email protected]
We may request identity verification before fulfilling your request.
11. Cookies and Tracking Technologies
Our website uses cookies to collect browsing data, analyze traffic, and personalize your experience.
You may manage your cookie preferences via your browser settings or by visiting our Cookie Policy page.
12. Third-Party Links
Our site may include links to external websites or platforms. We are not responsible for their privacy practices. Please review their policies independently.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically. Any changes will be posted with a new effective date at the top.
14. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact:
Oasis Outreach
📧 Email: [email protected]
📍 Address: Virginia Cottages, Chessington, Surrey, United Kingdom